Engaged staff don’t just enjoy their jobs and their workplace—they’re inspired to do their best work, and they’re willing to go above and beyond to help their organization succeed. Not surprisingly, health care organizations with higher levels of staff engagement have higher patient satisfaction scores, better staff retention, and a stronger culture of safety.
As a manager you have a tremendous impact on your team’s engagement. You directly influence whether team members feel recognized for their work, have opportunities to develop new skills, and understand how their work contributes to Montefiore’s mission.
This section is designed to help you improve your team’s engagement. We hope this section gives you some new ideas about how you can engage staff.
In addition, you’re likely already doing many things to engage your staff—such as having one-on-one conversations about career paths or sending thank-you emails to staff to recognize their hard work.